Most consultants in the "AI for hiring" space come from one of two places. Either they spent a decade in recruitment and recently discovered ChatGPT, or they're tech people who looked at the hiring market and decided to sell into it. Both produce predictable advice, because both have only seen the problem from one side.
I came up differently.
The first five years of my career were inside enterprise banking systems. Citibank, then Credit Suisse, then a project for a UK bank, then a factoring system rebuild for an Italian institution. The job was always some version of the same thing: a business had a process that worked in theory and broke in practice. I documented how it actually worked, found where the breaks were, and designed the system, or the rebuild, that fixed it. Salesforce implementations. Collibra data governance. eSignature integrations. SWIFT connectivity. Process flow definitions that had to survive contact with three teams in two countries.
It was unglamorous work, and it was the best training I could have had for what came next.
In 2022 I moved into recruitment operations. From the inside. I built a country branch from zero: no office, no team, no clients, no processes. By the time I handed it over, it had three recruiters, a major enterprise client (34 hires placed across two years, 60+ hiring managers I knew personally), and the full operational scaffolding (commercial model, recruitment process, tech stack, account management) running under it.
In 2025 I did it again at multi-country scale. Nearshore operation across Portugal and Poland, serving clients in seven countries from New York to Stuttgart. Twenty consultants placed in the first year. Same playbook, bigger surface.
In parallel, I started building the AI workflows that the operation runs on. Not buying them. Building them. JD automation, profile validators, CV quality checks, AI interview agents, candidate-job auto-matching. The first AI agents introduced into my company's operations. Tools that are now in production, used by real recruiters, placing real candidates.
That's the combination. Five years of systems work, four years of recruitment operations, three years of shipping AI inside it.
Most consultants pick one of those three. I had to do all of them, in that order, to land where I am now.
